You do not need to use a Claims Management Company. You can make the claim directly to the lender and if they reject your complaint you can take it to the Financial Ombudsman Service free of charge, but you must do this within 6 months of the lenders Final Decision Letter.

Our Fees

With Redbridge Finance you will be looked after by a small team of hugely experienced people, who truly understand Loans and the Claims Process. We are most definitely not the cheapest firm in the industry but we are probably one of the most seasoned, with many years of experience. 

You do not have to use a Claims Management Company. You can make the claim directly to the lender yourself if you want to save the fee.

Other Charges

We don’t have any minimum charges, if the compensation is small so is our fee.

We do not charge any upfront fees, we take all the risk.

How it Works

Example 1: You still have an outstanding balance with the loan lender which is lower than compensation due to you.

You currently owe the loan lender £500

We successfully reclaim £2,500 in respect of loans taken out. The lender offsets the £2,500 against your arrears of £500 and pays out the balance £2,000

Fees payable to us £600 (including VAT) being 30% of the amount left after paying off the debt.

Cash in hand to you after payment of our fees £1,400

Overall benefit to you is £1,900 (£1,400 cash in hand & loan liability gone)

Example 2: You currently have an outstanding balance to the loan lender higher than compensation due to you.

You presently owe the payday loan lender £1,000

You reclaim £500 in respect of interest and charges incurred as a result of multiple loans and rollovers with the lender. The loan lender offsets the £500 compensation against your debt of £1,000 • Fees payable to us £nil

Cash in hand to you £nil

Overall benefit to you is £500 (reduction of payday arrears)

Example 3: Your loans are already paid off

You successfully reclaim £2,500 in respect of multiple loans taken out with a lender

Fee payable to us £750 (including VAT) 

Cash in hand to you after payment of our fees £1,750

Overall benefit to you is £1,750 (£1,750 cash in hand)

Can I Claim Directly to the Lender?

Yes, you can make a claim directly to the lender.

You do not need to use a Claims Management Company, but we are here if you want to use one.

If you are not satisfied with the decision the lender makes regarding your complaint, you may ask for an independent review by the Financial Ombudsman Service. You have the right to refer your complaint to the

Financial Ombudsman Service, free of charge - but you must do so within six months of the date of the lender final decision letter.

For more information on the Financial Ombudsman Service, please follow this link